Our office is continuing to closely monitor the rapidly changing COVID-19 pandemic. Recently Colorado has moved from a containment phase, where health department would research the contacts of all positive tests, to a mitigation approach to the virus, where it is assumed the novel coronavirus is widely circulating in the community. Unfortunately, there is evidence of significant coronavirus spread in Colorado. People who have mild cold symptoms in the community may be infected with COVID-19 and be unaware that they are infectious, allowing the virus to spread.
With these new developments, we have made some changes in our office procedures. We are following the CDC and Colorado Public Health Department recommendations to help prevent spread of COVID-19 and keep our patients, families and employees safe and healthy.
- We are now scheduling well, healthy kids (check-ups, follow-up visits and counseling visits) in the mornings. All sick visits will be scheduled in the afternoons. This will help us reduce possible exposures in the office to healthy individuals. If your child is scheduled for a well visit and has any respiratory symptoms, please call to reschedule your well visit.
- All families must call for an appointment. Upon calling the office each child’s condition will be assessed by our staff for appropriate treatment. Our clinical staff will ask very specific questions about your child’s illness. We ask that you describe your child’s symptoms as clearly as possible. This will allow us to determine whether a telemedicine or an in-office visit is appropriate.
- If we determine that an in-office visit is appropriate, we may ask that you remain in your car and call the office to inform us of your arrival in the parking lot. Once your room is ready, our staff will call you, meet you at the office entrance and escort you directly to an exam room. There will be no check-in or check-out at the front desk to limit potential exposure.
- We ask you to limit the number of persons coming to the appointment to a single adult.
- We may ask some appointments to reschedule for a telemedicine visit to reduce unnecessary exposure in the office.
- Our staff will be wearing personal protective equipment such as masks, gloves, face shields and gowns. This is protection for employees and our patients.
- Increased cleaning procedures have been implemented in the office.
- Due to significant increased call volume, response time to phone calls may be slower than usual, but we will return calls as quickly as possible.
- Currently testing for COVID-19 is prioritized for those requiring hospitalization, health care providers, high risk patients (the elderly, chronic underlying medical conditions, immunocompromised patients, those on dialysis etc.), or known COVID-19 exposure and have developed symptoms. At this time, COVID-19 testing is not recommended for otherwise healthy children with cold symptoms.
- The CDC is now recommending avoiding all gatherings of over 10 persons. CDC stresses staying home when you are sick, social distancing when you are around other people and frequent hand washing or sanitizing
We appreciate your patience and understanding as we implement our Pandemic Policies and Procedures. We thank you for entrusting your child’s care to us as we continue to provide the most comprehensive pediatric medical services. As always, we will remain available to address your concerns and worries during this difficult time.
Focus on Kids Pediatrics and Indian Crest Pediatrics
Check out our previous article on COVID-19 Coronavirus: https://www.indiancrestpeds.com/news/important-coronavirus-information/
Also stay updated on the CDC site: https://www.cdc.gov/coronavirus/2019-nCoV/index.html